Innovation Built Around You

A best-in-class software setting new standards. Let Meridian Cooperative bring you into the future.
Meridian Cooperative
A MODULAR SYSTEM

Built Customizable to Meet Your Needs

Meridian’s browser-based functionality offers more dependability and customization.

Meridian FIS/CIS was designed with you in mind. Our intuitive web-based, modular design allows individual pieces to work independently of the status of others. Increase efficiency by accessing Meridian from any internet connected device, in the office or the field.

Analytics
Cybersecurity
Engagement
Field
Office
Operations

Analytics

Putting data to work for you

The power of data lies completely in the ability to transform it into meaningful results. At Meridian, we get it. That’s why we do the hard work for you. Our solutions easily link your data with reporting and tracking tools that are easy to understand and work with. Learn more about our cutting-edge analytics including:

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Advanced Analytics

From the homepage to personalized columns in reports, take the reins and make your critical data work for you.
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Consumer Usage Patterns

Rendering large volumes of AMI data into actionable visual intensity models.
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Meter Data Management

Our real-time data works to deliver real savings for you and your customers and members.
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Snowflake Data Warehousing

Snowflake is the industry-leading cloud platform behind our most powerful analytics solutions. Process unprecedented levels of data in minutes with Snowflake as your guide.

In the past, collecting and analyzing the staggering quantities of data available to utilities has been a nearly impossible task. Fortunately, Meridian has incorporated technologies that can transform any sized utility into an analytical powerhouse. Use these tools to move on from making decisions based on assumptions to decisions driven by data.

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Cybersecurity

Increase your network resilience with trusted solutions

We take cybersecurity seriously. When you choose Meridian Cooperative, you’re choosing a trusted security solution you can feel confident in. Whether it’s a daily need like multi-factor authentication or a critical need for disaster recovery, our solutions let you focus on continuing to provide utility services while we take care of keeping it safe, secure, and compliant.

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PCI DSS Compliance

From start to finish, we have the tools to keep you secure and compliant.
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Disaster Recovery

Nature and hardware are unpredictable. Our solutions are anything but.
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Advanced Security Database Encryption

Cutting-edge data encryption that keeps you agile, flexible, and secure.
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Endpoint Detection & Response

Our proactive approach to threat protection helps you detect and repel attacks quickly.
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Managed Security Services

Let our cybersecurity team add to your IT team for around-the-clock cybersecurity surveillance.
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Multi-Factor Authentication

Our protection goes beyond names and passwords to keep your data safe.
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Point-to-Point Encryption

We have innovative solutions to keep valuable payment data secure and your services flowing smoothly.
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Cyber Awareness Education

Our team can help your team understand how security works so you can build a cyber-secure culture.
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Information Security Program Library

Our vast knowledgebase and easy-to-use templates help you craft policies and procedures to meet best practices and beyond.

As a utility, you owe it to your account holders to properly safeguard their data and defend your systems from cybercriminals and attacks. But cybersecurity is an ongoing process, and the only real solution is constant vigilance against potential threats. 

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Engagement

Connecting made easy

Part of our user-first and intuitive design is making sure you can access the information you need when you need it. That’s why Meridian offers a variety of ways to engage and interact. From mobile apps, a personalized customer portal, and more, there’s never a shortage of touchpoints to keep communication streamlined and simple.

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Omnichannel

Our Omnichannel communication options connect you to your members and customers through a streamlining platform.
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Smart Apps

Our utility-branded mobile apps provide easy access to secure account management and payment options.
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Engagement Platform

Our Engagement Platform is an all-inclusive solution for overseeing key accounts, managing member engagement, as well as an interactive builder and land developer portal.
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Alerts & Reminders

Log into our customer portal 24/7 to get access to your personalized dashboard and more.

As a utility, you owe it to your account holders to properly safeguard their data and defend your systems from cybercriminals and attacks. But cybersecurity is an ongoing process, and the only real solution is constant vigilance against potential threats. 

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Field

Solutions that improve coordination and efficiency

Our Field solutions keep office personnel, field crews, and their technology on the same page. That way, they spend less time figuring it out and more time following through.

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FieldPro

Our robust iOS app puts inspections, outages, and service orders at your fingertips.
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OMS

Achieve rapid restoration with real-time management of outages and crews.
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Staking

Streamline construction design with a paperless workflow and integration into GIS and FIS.
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GIS

Our GIS is the core system of record for Engineering and Operations and ensures a common point of reference across the utility.

When it comes to solutions that improve coordination and efficiency for field crews, our Field solutions keep everyone and everything on the same page. With solutions like FieldPro, dispatchers and field crews speak the same language, spending less time figuring it out and more time following through.

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Office

A better experience and a better bottom line

Meridian is designed to make key components of your daily office operations as seamless and intuitive as possible. We’ve innovated billing, approvals, and even learning and development to reduce red tape and roadblocks.

Meridian Cooperative Billing

Billing (CIS) & Accounting (FIS)

Meridian Cooperative Broadband

Broadband Billing & Provisioning

Meridian Cooperative Payments

Document Imaging

Meridian Cooperative Approvals

Consumer Payments

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Automated Approvals

Meridian Cooperative AutoCue

AutoCue

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Learning & Development

Meridian Cooperative Security

Alerts & Reminders

Our software was developed with the end-user in mind. We gathered feedback from utilities across the country to develop a product so good we renamed ourselves for it. Meridian solves today’s problems and anticipates innovations farther down the road. Our core CIS, FIS, and GIS suites offer all of the functionality your utility needs to run your business, plus an extensive range of functions to extend your capabilities.

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Operations

Take the stress out of workflows and processes

The way your operations run builds the foundation for your success. Meridian’s solutions extend your operations well beyond your doors, serving your consumers and employees with specialized tools for managing workflows and processes.

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Operations Management

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Asset Management

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Fiber Provisioning

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Bill Printing & Mailing

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Financial Services

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Scheduling

It takes a wide array of different tools to keep utilities running smoothly. Meridian Cooperative’s solutions extend your operations well beyond your doors, serving your consumers and employees by delivering specialized tools for managing workflows and processes.

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The Most Innovative Utilities Start With Meridian

Learn more about how Meridian can help you.
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