Certified Network & Remote IT Support

We strive to be an extension to your IT staff at whatever service levels necessary. Our network and remote IT engineers are specialized tech experts, capable of addressing your utility needs so you can get back to what you do best.

Immediate Response

When you encounter problems, you need instant access to qualified personnel who can assist you in troubleshooting and restoring your network, hardware or applications to full functionality. We provide you with immediate access to our network experts who can quickly respond by accessing your network to correct problems.

Failure Prevention

Through ATS’s proactive remote monitoring service, we are able to identify potential problems before they result in system failures. With our WAN connection we are also able to respond quickly when events require our immediate attention.

Optimization

ATS is able to check your network regularly and recommend refinements that can optimize your technology investment. We are able to check your server, hubs, switches, routers, and other hardware for potential performance problems.

Backup Monitoring

Routine system backups are the only way to ensure the safety of the critical data on your system. Our backup monitoring service will monitor and review every backup process. There is no better peace of mind than knowing your essential business records are fully protected from system failures.

Configuration Changes

Computer networks typically operate in a dynamic and often changing environment. We are able to provide the consulting necessary to administer these changes and keep your network accurate and up-to-date.

Reporting

We provide our clients with monthly reports that itemize problems identified, system bottlenecks, work performed by ATS network engineers, and recommendations for any improved system performance.

ATS Network Engineer Certifications

  • MCSE (Microsoft Certified Systems Engineer)
  • CCNA (Cisco Certified Network Associate)
  • MCP (Microsoft Certified Professional)
  • CNA (Certified Novell Administrator)
  • A+ (CompTIA A+ Certification)